Last Updated: February 25, 2025

1. Introduction

At Pre-Monetized YouTube Channels, we strive to ensure complete satisfaction with our services. This Refund Policy outlines the terms and conditions for refunds related to our pre-monetized YouTube channel services.

By purchasing our services, you agree to the terms of this Refund Policy. Please read this policy carefully before making a purchase.

2. Eligibility for Refunds

We offer refunds under the following circumstances:

2.1 Service Not Delivered

If we fail to deliver the purchased YouTube channel within 72 hours of confirmed payment, you are eligible for a full refund.

2.2 Channel Not as Described

If the YouTube channel delivered does not match the description provided at the time of purchase in terms of monetization status, subscriber count, or other material features, you may be eligible for a full or partial refund, depending on the specific circumstances.

2.3 Technical Issues

If you experience technical issues with the channel that prevent you from accessing or using it as intended, and our support team is unable to resolve these issues within 7 days, you may be eligible for a refund.

3. Refund Request Process

To request a refund, please follow these steps:

1. Contact our support team at support@premonetised.com within 7 days of your purchase.

2. Include your order number, the email address used for purchase, and a detailed explanation of why you are requesting a refund.

3. Provide any relevant evidence or documentation to support your refund request (e.g., screenshots of issues, correspondence with our support team).

4. Our team will review your request and respond within 48 hours.

4. Non-Refundable Circumstances

Refunds will not be issued in the following situations:

• After you have successfully accessed and used the YouTube channel for more than 7 days.

• If the channel is suspended or terminated due to your violation of YouTube's Terms of Service or Community Guidelines.

• If you have changed the channel's credentials, content, or settings in a way that affects its performance or monetization status.

• If you request a refund after the 7-day refund period has expired.

• If you have already received channel access credentials and have logged into the account.
  
  

5. Refund Processing

If your refund request is approved:

• Refunds will be processed using the same payment method used for the original purchase.

• Processing time for refunds typically takes 5-10 business days, depending on your payment provider.

• You will receive an email confirmation once your refund has been processed.

6. Partial Refunds

In some cases, we may offer partial refunds if:

• Only certain aspects of the service did not meet expectations.

• We can provide an alternative solution or compensation that partially addresses your concerns.

• You have already derived some value from the service before requesting a refund.

The amount of a partial refund will be determined on a case-by-case basis, considering the specific circumstances and the nature of the issue.

7. Chargebacks

We strongly encourage customers to contact our support team before initiating a chargeback with their payment provider. Unauthorized chargebacks may result in:

• Immediate termination of access to the purchased channel.

• Prohibition from future purchases of our services.

• Additional fees or penalties as permitted by law.

8. Exchanges

In lieu of a refund, we may offer to exchange your channel for another one of equal value if available. This option is at our discretion and will be considered on a case-by-case basis.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after such changes constitutes your acceptance of the new Refund Policy.

10. Contact Information

If you have any questions about this Refund Policy or would like to request a refund, please contact us at:

Email: admin@premonetised.com
Hours of Operation: Monday-Friday, 9:00 AM - 5:00 PM EST